Can I keep my phone number when I switch to Noble?
Yes! After you complete checkout, you'll see an option for âKeep My Existing Numberâ after providing your phone's IMEI number. Weâll ask you for:
Your current phone number that you want to transfer to Noble.
Your account number from your current carrier
A transfer PIN (sometimes called a Port-Out PIN) from your current carrier
Your billing address on file with your current carrier
Once everything is approved, weâll move your number to Noble. Donât cancel your old plan yet -- your old account will cancel automatically when the port completes.
How do I activate my Noble service?
When you set up your Noble service (after making an account and submitting payment), we'll help you determine if your phone is eSIM compatible or if you need a physical SIM card. If your phone is eSIM compatible, youâll receive an email from us with a QR code to scan, which is your new Noble eSIM. Just scan it with your device and it should install in a matter of moments.
If you need a physical SIM card, we'll ship you one via USPS and weâll update you via email as well (they typically arrive in 4-7 business days). Once you receive your physical SIM card, just log into your Noble account dashboard (either https://noblemobile.com/dashboard or the Noble app) to continue the activation process.
Where do I find my IMEI number?
There are a few different ways to get your IMEI number:
Open the phone app on your device, Dial *#06#, and The IMEI number will be displayed on the screen.
Checking device settings:
iPhone: Go to Settings > General > About. You may need to scroll down to find the IMEI number.
Android: Go to Settings > About phone (or System > About phone). Look for the IMEI under "Status" or "Device information."
How do I port my number from Verizon?
How do I port my number from AT&T?
How do I port my number from T-Mobile?
How do I port my number from Another Carrier?
You'll need your account number, Transfer PIN, and billing address. To avoid delays, double-check that all the information you provide is accurate and matches your current carrier's records. Here's where to find all of that:
Before Starting
When porting multiple lines under one account (or family account) cancel the primary account line last. If the primary account holder is transferred out first, other users on the account have to make an account, set up billing, and then request a transfer PIN.
Account Number
Your Account Number can typically be found:
On your monthly bill.
By logging into your carrierâs online account
By contacting your carrierâs customer service
If you need help, please contact your provider's customer service.
Transfer PIN
Most carriers require you to generate a unique Transfer PIN to transfer your number to Noble. This is different from the security PIN that may be on your account.
You can usually get this by:
Logging into your carrierâs online account
Using your carrierâs mobile app
Contacting your carrierâs customer service
If you need help, please contact your provider's customer service.
Billing Address
Please enter the billing address exactly as it appears on your carrier account
If youâre unsure of your exact billing address on your current carrierâs account, you can just use the same address you input at checkout.
If you need help, please contact your provider's customer service.
How long until my new service will be active?
New number? You'll get your new number within a minute of signing up and once you install your SIM -- takes 5 seconds -- you'll be live!
Bringing your number? Activation usually only takes a minute or two (in rare cases, transferring your number can take up to 24 hours depending on your old carrier). Weâll keep you updated on your Noble account dashboard, and weâll email when the transfer is complete.
How can I tell if my phone is locked? If it is, what can I do?
Even if your number ports successfully, your actual device may not work with Noble if itâs still locked to your old carrier. Phones are typically locked to a carrier for the following reasons:
Payment Plans: If you are making monthly installment payments for your phone, the carrier locks the device to ensure that it remains on their network until the balance is paid in full.
Subsidized Devices: Some carriers offer phones at a reduced upfront cost in exchange for a commitment to their network. The lock ensures compliance with this agreement.
The best way to determine if your phone is locked is by actually checking on the device itself. Below are instructions for both Apple and Androids.
If you have an iPhone:
Open the Settings app
Select General
Select About
Scroll down to Carrier Lock
âNo SIM restrictionsâ means your phone is unlocked
If you have an Android:
Open your phone's Settings
Select âConnectionsâ (or âNetwork and Connectionsâ)
Scroll down and select âMore connection settingsâ
Select âNetwork unlockâ to view your âNetwork lock statusâ
This will tell you if your phone is locked to a specific carrier or unlocked.
If your phone is currently locked, you may be able to request an unlock here. You may also need to submit an unlock PIN provided to you by your carrier.
If your phone is locked:
Contact your old carrier and request to unlock your device
This is usually free if your phone is paid off
If your phone is not paid off or under contract, you will need to pay off the balance with your old carrier
Sometimes your old carrier can unlock your phone remotely, sometimes your carrier will share an unlock PIN that you can enter on your phone
Why do I have to wait for my physical SIM to arrive before canceling my old phone plan?
If youâre transferring your existing number and have a device that requires a physical SIM card, donât cancel your current plan. Your number must be active with your old carrier during the transfer process.
If you are porting your current phone number to Noble, your old plan will cancel automatically! Canceling too early could result in losing your number permanently.
It says I need to contact the primary account holder on my existing family plan to get a PINâcan I go around this?
Unfortunately, no. If youâre on a family plan, and want to keep and transfer your existing phone number to Noble, then the primary account holder on your account must request the PIN or separate your line from your old carrier. This is a security measure used by most carriers to prevent unauthorized number transfers.
Can I activate Noble without Wi-Fi?
To activate your eSIM, your phone needs to be connected to Wi-Fiâat least during the installation step. This is because your phone downloads your new eSIM profile from the cloud. If you have a physical SIM card, you will need a device with an internet connection (either a phone connected to WiFi or a computer) to activate it through your Noble account dashboard (https://noblemobile.com/dashboard or the Noble app).
Once you're connected to Noble, you can use cellular data like normal. But for that first step, a solid Wi-Fi connection is required. If you donât have Wi-Fi at home, we recommend connecting at a coffee shop, library, or friendâs place.
I purchased a Noble SIM from Amazon, how do I activate my Noble service?
To make a Noble account and activate your service , just go to https://noblemobile.com/activate. You'll need to enter the full ICCID (starts with 89), which is located on the back of the SIM packaging to start your activation.
Can I activate Noble while traveling internationally?
No. You must be in the United States to sign up for Noble, and a U.S. service address is required for activation.
International roaming (Noble Global) is only available after your eSIM is fully installed and your Noble service is activated.
Can I switch from a physical SIM to an eSIM or vice versa?
If your device supports both eSIM and physical SIMs, then yes! Contact support and weâll guide you through switching between SIM types.
Is there a Noble app?
Yes! Download it from the App store (iOS) or Google Play Store (Android).